~/docs/webhooks / events / chat.created

chat.created

Fired when a new chat session is started.

This event alerts you whenever a new chat session is initialized in the workspace. This is useful for syncing OpenPieces chat objects to external analytics platforms or CRM systems.

Payload

json

{
  "event": "chat.created",
  "timestamp": "2026-06-13T17:37:50.539Z",
  "data": {
    "id": "5620d1c6-b394-405c-9608-6ade631f98f2",
    "workspaceId": "ws_123456789",
    "title": "New Session",
    "createdAt": "2026-06-13T17:37:50.539Z"
  }
}

All Events